Coomera Anglican College Student Mobile Device Programme

Damage, Repairs and Warranty

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Reporting Damage and Faults

Any damage to the mobile device or faults must be reported to the IT Helpdesk immediately. This can be done by:

  • Phone 07 5585 9973
  • Visiting the IT Department.

After the mobile device is repaired the student will be notified to collect the mobile device from the IT Helpdesk.

In cases where a mobile device repair will take more than 24 hours, a loan mobile device may be provided.

Refer to eMind Student Mobile Device Contract for accidental damage and repair information.

Reporting Stolen and Missing Mobile Devices

Mobile Devices misplaced or lost at the College must be reported immediately to the class teacher or Head of Year and subsequently to the IT Helpdesk.

Refer to eMind Student Mobile Device Contract for procedures in the event of stolen and/or missing mobile devices.

HP Standard Warranty

This link provides HP's current (2017) limited warranty statement for HP mobile devices purchased for the College